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Contact us via support ticket

Support Ticket

If you can't find what you're looking for in our help center,
you can open a ticket below.

Contact us via phone

Call Us

Our support team can be contacted on 01935 388554.
Lines are open 9am-5pm Mon-Fri.

Support Tickets

Have you already sent us a Support Ticket?

If you have already submitted a ticket before then you can find it in your account. If you do not have an account you can view the ticket by following the link in your response email.

New Support Ticket?

If this is the first time you are contacting us or it is a new inquiry then please use the form below.

We work 9am - 5pm Monday - Friday and we aim to get back to you within a few hours, sometimes earlier but may be longer in busy or peak periods, so please allow up to 48 hours before chasing a support ticket.

If your query is urgent or you wish to contact us regarding an order which could be dispatched shortly then please call us.